How is the Covid-19 pandemic affecting your business?
We have switched to an all online format using a stable, HIPPA compliant video conferencing solution.
What are your fees?
Alexander Warnow, LMFT, the founder of XY Counseling charges $200/session. Our 2 other licensed therapists, Jacob Donnelly, LCSW and Stacey Klein, LCSW, charge $180/session. Our pre-licensed clinician, Walker Witte, Registered Associate MFT, supervised by Jacob Donnelly, LCSW, charges $140/session. Note that due to the Covid-19 pandemic we can be more flexible with our fees in an effort to provide mental health care to those who need it.
Sessions are 45-50 minutes unless a different length is agreed upon. We do have sliding-scale spots available for those who can not afford our standard fees – please ask about these lower fee spots and we will discuss your financial situation and what is affordable and sustainable for you. Non-profit workers are eligible for 20% off our standard fees, please mention this when contacting us.
What forms of payment do you accept?
We take checks, cash or credit cards at the time of your meeting.
Do you take insurance?
We do not take insurance. But we can give you a bill once a month that lists your sessions and the associated charges that you can submit to your insurance company. Some insurance companies will offer partial reimbursement for out-of-network providers. But you are responsible for payment up front and we do not communicate directly with insurance companies.
Do you offer sessions via Skype/Facetime?
We offer video sessions for California residents through Simple Practice – a secure and confidential platform designed for health professionals.
How many sessions do I need?
There is no predetermined length of time that we work together. Some people find that learning some tools and gaining some insight are accomplished in just a few sessions. Others prefer to work together for years. Regardless, we will check-in regularly to see how you feel you are progressing and what feels right to you.
Will this work for me to get over my problems?
We certainly hope we can help – but we can not make any guarantees. We have helped many people lead better lives. Ultimately, you are the one that has to do the work – the more effort you put in the more you will get out of it.
What is your cancellation policy?
We ask for 48 hours notice if you need to cancel an appointment. If you do not give 48 hours notice we do charge the full fee for the session if we can’t find another time that week to meet.